By Neil | Cooper Barnes Automotive Accident Repair Centre
When it comes to car servicing, many people still assume that main dealers are the safest choice. But are they always the best value?
At a recent Hot Stories Business Networking event in Cambridge, Neil from Cooper Barnes Automotive shared the truth about what really happens behind those glass-fronted showrooms — and why independent garages often deliver better service for less money.
“If you’ve got a car still under warranty - like a seven-year Kia - it makes sense to go to the main dealer. But once that warranty ends, there’s really no reason to keep paying for the marble floors and free artisan coffee. You’re the one footing the bill.”
Neil explained how service advisors at main dealerships are often targeted to upsell unnecessary repairs. Those red columns and urgent “recommended” lists? Often more about targets than truth.
At Cooper Barnes Automotive, the focus is on what your car actually needs - not what can be sold. Using the same diagnostic systems as main dealers, the team ensures customers get honest pricing and professional care.
And with autumn and winter on the way, Neil shared his essential seasonal advice:
Check your tyres – wet roads mean longer stopping distances.
Test your lights – not just headlights, but tail and brake lights too.
Replace your wipers – don’t wait for the streak right in your eyeline!
“We offer a £34.99 winter health check. It’s a small price for peace of mind - tyres, brakes, lights, wipers, and fluids all checked before the cold really sets in.”
So if you’re looking for genuine care, transparent pricing, and a good laugh about “unoffensive piped music,” you’ll find it at Cooper Barnes Automotive, just outside Cambridge.
📍 This talk was recorded at the Hot Stories Networking event in Cambridge
🗓️ Held every second Wednesday of the month
📍 Location Partner: The Red Lion, Cherry Hinton, Cambridge
📸 Photos & Video by: Chris Hornby 🎥 Filming by: Jamie Ellam
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💼 Organised by: Gemini Web Media – www.geminiweb.media
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