Tailored Support for Landlords: Carla Hyde Launches Bennett's Independent Lettings

At July's Hot Stories networking event in Cambridge, we welcomed Carla Hyde, founder and director of Bennett's Independent Lettings Ltd, to share her mission of bringing a more personal, tailored service to landlords across Cambridgeshire.

Carla launched her company after spending 18 years in the property industry. With deep knowledge of how lettings and property management work from the inside, she saw a gap in the market—too many landlords felt like they were working against their agents, not with them. Her solution? A new kind of agency, built around trust, communication, and flexible, landlord-first packages.

A Lettings Agent Who Listens

During her talk, Carla asked the room:

"Do you feel the government, tenants, or even your agent is working against you?"

Hands went up. It was a shared sentiment—and one Carla is actively working to change.

Bennett's Independent Lettings isn’t about one-size-fits-all packages. Instead, Carla’s agency focuses on listening to each landlord’s individual needs, concerns, and long-term investment goals. She understands that:

No two landlords are alike
No two properties are the same
Everyone’s goals are different

Which is why her service is designed to be as unique as the people and properties she supports.

Creating Homes That Work—for Landlords and Tenants

Carla is clear: maximising income for landlords starts with providing quality homes for tenants.

"You can’t maximise your income if you don’t provide a decent home for a tenant."

It’s a simple truth that’s often overlooked in property management. By helping landlords focus on creating good homes, she sets them up for stronger tenant relationships, higher retention, and long-term investment success.

Building Trust as a New Business

Carla also spoke candidly about the importance of visibility and trust as a new business.

"People come to an independent agent if they feel they can trust them."

That’s why she values platforms like Hot Stories. Events like this don’t just offer visibility—they build community and trust. As Carla put it, networking spaces give startups like hers the chance to connect, be seen, and grow the right way.

Who Should Speak to Carla?

If you’re a landlord—or know one—who’s frustrated with traditional agencies, or you’re looking for:

Personalised service
Transparent communication
A trusted, experienced partner to help manage your properties

Then Carla Hyde of Bennett’s Independent Lettings might just be the perfect fit.

Grateful Acknowledgements

We are incredibly thankful for our Cambridge location partner: The Red Lion, Cherry Hinton, for hosting this session of Hot Stories.

Huge thanks to our talented visual storyteller, Chris Hornby Photography, for capturing the energy and heart of the event through photo and video.

This blog and the Hot Stories platform are proudly organised by Gemini Web Media, and we extend our gratitude to our main sponsor, Blue Line Operations Ltd, for their continued support.